We are proud of our products and stand behind them by offering the following warranty:
COASTAL SOURCE warrants its goods against defects in material and functionality. At COASTAL SOURCE’s sole discretion, COASTAL SOURCE will either repair or replace (at no charge) any properly installed and maintained COASTAL SOURCE goods that fail under normal operating conditions within the specified warranty period noted below. All goods are warranted from the date of invoice, provided they are returned to the corporate office for inspection(transportation prepaid) and determined defective under the terms of the warranty. This warranty covers only equipment manufactured by COASTAL SOURCE and does not extend to transportation, installation, labor compensation, or replacement charges, nor does it apply to any equipment of another manufacturer used in conjunction with COASTAL SOURCE equipment. Our warranty becomes null and void in the event of damage to the product resulting from breakage due to abuse or misuse; repairs, alterations or modifications of the product by anyone other than authorized representatives thereof; damage resulting from accidents, vandalism, acts of nature, and improper use. See Lifetime Care Program for additional options.
COMMERCIAL OR NON-RESIDENTIAL LIMITED WARRANTY
LIFETIME CERTIFIED DEALER INSTALLED WARRANTY (LANDSCAPE LIGHTING ONLY)
COASTAL SOURCE warrants its goods against defects in material and functionality when the complete COASTAL SOURCE landscape lighting system is professionally installed and maintained by a certified COASTAL SOURCE dealer/installer. The complete COASTAL SOURCE landscape lighting system consists of professionally installed transformer(s), patented Coastal Connectors ™, and fixtures (excluding LED lamps, modules and accessories). At COASTAL SOURCE’s sole discretion, COASTAL SOURCE will either repair or replace (at no charge) any professionally installed and maintained COASTAL SOURCE products that fail under normal operating conditions for the original owner. This is a residential warranty on landscape lighting systems only and does not apply to commercial or non-residential use.
LIMITED LIFETIME WARRANTY EXCLUSIONS
FILING A CLAIM
To file a warranty claim, please contact us to receive a Return Materials Authorization number (RMA) and a return shipping label:
WARRANTY CLAIMS DEPARTMENT
Please include your contact information, a copy of your receipt and reason for the return.