CAREERS

COASTAL SOURCE

Coastal Source is a quickly growing outdoor lighting and outdoor audio manufacturer. Our growth is due to the extreme durability and performance of our products, coupled with an innovative business model that relies on direct sales to our carefully selected base of highly trained, installing dealers. We are financially strong, with our two parent companies in business for over 50 years each – and with over 250 combined employees.

 

Coastal Source shares space and benefits with its parent company. The Artcraft Group is a fast-moving, growth-oriented company with competitive pay and benefits including 401(k), profit sharing plan, health, dental and vision insurance, long term disability insurance and on-site fitness center.

 

Visit our consumer website (coastalsource.com) and our dealer website (dealer.coastalsource.com) to learn more about our company and products.

 

Coastal Source is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.

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CURRENT OPENINGS

SENIOR TECHNICAL ADVISOR

This position is located at the Coastal Source office in Moorestown, NJ Coastal Source strives to create the most durable and high-performance outdoor living products on the market. We are proud of the products we have created and our team that stands behind them. We are working to build a world-class service experience for our customers. About You You are a problem solver who is fascinated by the way things operate. You appreciate quality products and insist on quality service. You connect with customers naturally as you strive to understand and solve their issues. You thrive on exceeding the expectations of customers by patiently providing step by step solutions tailored to each individual. You stay informed on new technologies and can learn them with ease. You are a multitasker capable of analyzing, isolating and resolving multiple complex issues. You manage your time effectively as you prioritize new tasks. You have excellent verbal and written communication skills that allow you to follow up with customers to ensure their needs have been met. You like a challenge and have your own ideas on how to best overcome them. You aren’t scared to make mistakes since you see them as an opportunity to learn and improve. You seek to provide an incredible customer experience. If this sounds like you, we hope you apply to become a Coastal Source Senior Technical Advisor. Key Qualifications

  • Minimum 5 years of technical troubleshooting expertise or proven technical ability
  • Minimum 2 years experience supporting customers via phone, email, chat and/or in-person
  • Creative troubleshooter who is driven to go the extra mile to solve an issue
  • Passionate about customer service and owning the customer experience to provide complete issue resolution
  • Able to easily adapt communication to different customer types
  • Willing to contribute to a family-like team in a fast-paced, open-office environment
  • Able to independently multitask, organize and prioritize tasks
  • Able to investigate technical solutions while speaking with customers
  • Adept at acquiring skills with an eagerness to learn and take on new challenges
  • Computer and smartphone experience
  • True team player with no 9-5 mentality
What You’ll Do We expect the same level of support from our customer service team as our customers do. As a Coastal Source Senior Technical Advisor, you’ll be supporting all of our varied outdoor products, from high-performance outdoor speakers to rack amplifiers to landscape lighting fixtures to LEDs. As an essential customer point of contact, you’ll be the friendly voice of Coastal Source, providing world-class customer service, troubleshooting and technical support. We will depend on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs. You will provide phone-based technical support to our customers as you actively identify, isolate and solve their issues. You will take ownership of open issues to ensure the customer feels like a part of the Coastal Source family. APPLY NOW



DESIGN PROJECT MANAGER

This will be an in-person position at our Moorestown, NJ office location. About You You are a natural leader and project manager who has a passion for the details. You appreciate quality products and insist on quality service. You connect with customers naturally, whether striving to solve their issues or to suggest and sell the best product for their needs. You thrive on exceeding the expectations of customers by creating system designs tailored to each individual. You are a creative multitasker capable of analyzing, isolating and resolving multiple complex challenges. You manage your time effectively as you prioritize new tasks. You have excellent verbal and written communication skills that allow you to follow up with customers to ensure their needs have been met. You like a challenge and have your own ideas on how to best overcome them. You aren’t scared to make mistakes since you see them as an opportunity to learn and improve. You seek to lead a team that provides an incredible customer experience. If this sounds like you, we hope you apply to become a Coastal Source Design Project Manager. Key Qualifications

  • Minimum 5 years of sales experience
  • Minimum 5 years of project management experience
  • Minimum 5 years of experience managing people
  • Firm understanding of system design & the selling process
  • Passionate about customer service and owning the customer experience to provide complete issue resolution
  • Able to easily adapt communication to different customer types
  • Willing to contribute to a family-like team in a fast-paced, open-office environment
  • Able to independently multitask, organize and prioritize tasks
  • Adept at acquiring skills with an eagerness to learn and take on new challenges
  • Computer and smartphone experience
  • True team player willing to step in to help others
  • Quick to take ownership & responsibility of each situation
Ideal Experience
  • Knowledge of CAD software applications
  • Proficiency in BlueBeam Revu
  • Understanding of landscape plans
  • Landscape Lighting design experience
  • Commercial estimating experience
What You’ll Do We expect the same level of support from our customer service team as our customers do. As the Coastal Source Design Project Manager, you’ll be managing our Design Service team and prioritizing the project pipeline for designs utilizing all of our varied outdoor products, from high-performance outdoor speakers to rack amplifiers to landscape lighting fixtures to LEDs. As an essential customer point of contact, you will manage our design queue and assist in ensuring our customers fully understand our system and processes. We will depend on you to listen to our customers and use your creativity and passion to meet their needs. You will take ownership of any open issues to ensure the customer feels like a part of the Coastal Source family. APPLY NOW



TECHNICAL SALES SPECIALIST

About the Job NOTE: This will be a remote sales position based in Southern/Central California. Coastal Source strives to create the most durable and high-performance outdoor living products on the market. We are proud of the products we have created and our team that stands behind them. But more importantly, we are working to build a world class service experience for our customers that extends beyond the superior visual and auditory ingenuity of our products. We are looking for a full-time Technical Sales Specialist to build and support long-term sales relationships with our customers by providing prompt, competent, and professional assistance for all things Coastal Source. This role will be responsible for achieving maximum sales profitability, growth, and market penetration within the West Coast territory. This role will work with our independent sales reps to effectively expand the company's dealer base and sales while providing the highest levels of support possible. About You

  • Someone with a minimum of 7 years of experience in a technical sales role
  • Knowledge and experience in landscape construction and/or low voltage lighting
  • Knowledge and experience in audio (outdoor, hifi, car) or electrical systems a plus
  • Insatiable desire to learn
  • Excited by the prospect of getting outside, lifting some heavy speakers, and making people smile with the power of music
  • Possess strong verbal and written communication skills and can quickly and adeptly communicate to different customer types
  • Self-starter with a strong sense of self-motivation and discipline
  • Persuasive in your presentations and persistent in pursuing leads
  • Thorough understanding of the sales cycle
  • A road warrior who is a natural coach & trainer
  • Excited to bring suggestions and ideas to the table
  • Adept at acquiring skills with an eagerness to learn and take on new challenges
  • True team player committed to achieving shared team goals
  • Familiarity with current product lines and customer base/industry a plus
  • A college/university degree in a relevant field of study
  • Must have and be able to maintain a valid driver’s license
  • Clean driving record (no driving violations in the previous 3-year period)
What You’ll Do
  • Be a Coastal Source ambassador by providing incredible sales support to our dealers and independent rep
  • Find and develop new customers as well as optimizing current customer relationships in the territory
  • Identify and participate in marketing events and business networks in order to enhance the company's visibility in the territory
  • Conduct frequent product demonstrations to prospects, customers and end users
  • Provide coaching and training for our customers and independent reps
  • Provide on-site technical support for our customers
  • Hunt (gain new customers through cold calls and networking) as well as Farm (develop existing customer relationships through quotes, demos and on-site support) in order to meet sales objectives and pipeline goals
  • Assist with national trade shows, trainings, etc.
  • Frequent travel is critical to success
APPLY NOW



1270 Glen Avenue | Moorestown, NJ 08057 | info@coastalsource.com | Tel: 1-800-719-1996 

© 2021 by Coastal Source, LLC

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