CAREERS

COASTAL SOURCE

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Coastal Source is a quickly growing outdoor lighting and outdoor audio manufacturer. Our growth is due to the extreme durability and performance of our products, coupled with an innovative business model that relies on direct sales to our carefully selected base of highly trained, installing dealers. We are financially strong, with our two parent companies in business for over 50 years each – and with over 250 combined employees.

 

Coastal Source shares space and benefits with its parent company. The Artcraft Group is a fast-moving, growth-oriented company with competitive pay and benefits including 401(k), profit sharing plan, health, dental and vision insurance, long term disability insurance and on-site fitness center.

 

Visit our consumer website (coastalsource.com) and our dealer website (dealer.coastalsource.com) to learn more about our company and products.

 

Coastal Source is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.

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CURRENT OPENINGS

SENIOR TECHNICAL ADVISOR

This position is located at the Coastal Source office in Moorestown, NJ Coastal Source strives to create the most durable and high-performance outdoor living products on the market. We are proud of the products we have created and our team that stands behind them. We are working to build a world-class service experience for our customers. About You You are a problem solver who is fascinated by the way things operate. You appreciate quality products and insist on quality service. You connect with customers naturally as you strive to understand and solve their issues. You thrive on exceeding the expectations of customers by patiently providing step by step solutions tailored to each individual. You stay informed on new technologies and can learn them with ease. You are a multitasker capable of analyzing, isolating and resolving multiple complex issues. You manage your time effectively as you prioritize new tasks. You have excellent verbal and written communication skills that allow you to follow up with customers to ensure their needs have been met. You like a challenge and have your own ideas on how to best overcome them. You aren’t scared to make mistakes since you see them as an opportunity to learn and improve. You seek to provide an incredible customer experience. If this sounds like you, we hope you apply to become a Coastal Source Senior Technical Advisor. Key Qualifications

  • Minimum 5 years of technical troubleshooting expertise or proven technical ability
  • Minimum 2 years experience supporting customers via phone, email, chat and/or in-person
  • Creative troubleshooter who is driven to go the extra mile to solve an issue
  • Passionate about customer service and owning the customer experience to provide complete issue resolution
  • Able to easily adapt communication to different customer types
  • Willing to contribute to a family-like team in a fast-paced, open-office environment
  • Able to independently multitask, organize and prioritize tasks
  • Able to investigate technical solutions while speaking with customers
  • Adept at acquiring skills with an eagerness to learn and take on new challenges
  • Computer and smartphone experience
  • True team player with no 9-5 mentality
What You’ll Do We expect the same level of support from our customer service team as our customers do. As a Coastal Source Senior Technical Advisor, you’ll be supporting all of our varied outdoor products, from high-performance outdoor speakers to rack amplifiers to landscape lighting fixtures to LEDs. As an essential customer point of contact, you’ll be the friendly voice of Coastal Source, providing world-class customer service, troubleshooting and technical support. We will depend on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs. You will provide phone-based technical support to our customers as you actively identify, isolate and solve their issues. You will take ownership of open issues to ensure the customer feels like a part of the Coastal Source family. APPLY NOW



DESIGN PROJECT MANAGER

This will be an in-person position at our Moorestown, NJ office location. About You You are a natural leader and project manager who has a passion for the details. You appreciate quality products and insist on quality service. You connect with customers naturally, whether striving to solve their issues or to suggest and sell the best product for their needs. You thrive on exceeding the expectations of customers by creating system designs tailored to each individual. You are a creative multitasker capable of analyzing, isolating and resolving multiple complex challenges. You manage your time effectively as you prioritize new tasks. You have excellent verbal and written communication skills that allow you to follow up with customers to ensure their needs have been met. You like a challenge and have your own ideas on how to best overcome them. You aren’t scared to make mistakes since you see them as an opportunity to learn and improve. You seek to lead a team that provides an incredible customer experience. If this sounds like you, we hope you apply to become a Coastal Source Design Project Manager. Key Qualifications

  • Minimum 5 years of sales experience
  • Minimum 5 years of project management experience
  • Minimum 5 years of experience managing people
  • Firm understanding of system design & the selling process
  • Passionate about customer service and owning the customer experience to provide complete issue resolution
  • Able to easily adapt communication to different customer types
  • Willing to contribute to a family-like team in a fast-paced, open-office environment
  • Able to independently multitask, organize and prioritize tasks
  • Adept at acquiring skills with an eagerness to learn and take on new challenges
  • Computer and smartphone experience
  • True team player willing to step in to help others
  • Quick to take ownership & responsibility of each situation
Ideal Experience
  • Knowledge of CAD software applications
  • Proficiency in BlueBeam Revu
  • Understanding of landscape plans
  • Landscape Lighting design experience
  • Commercial estimating experience
What You’ll Do We expect the same level of support from our customer service team as our customers do. As the Coastal Source Design Project Manager, you’ll be managing our Design Service team and prioritizing the project pipeline for designs utilizing all of our varied outdoor products, from high-performance outdoor speakers to rack amplifiers to landscape lighting fixtures to LEDs. As an essential customer point of contact, you will manage our design queue and assist in ensuring our customers fully understand our system and processes. We will depend on you to listen to our customers and use your creativity and passion to meet their needs. You will take ownership of any open issues to ensure the customer feels like a part of the Coastal Source family. APPLY NOW



DIGITAL CONTENT CREATOR

This position is located at the Coastal Source office in Moorestown, NJ

Coastal Source strives to create the most durable and high-performance outdoor living products on the market. We are proud of the products we have created and our team that stands behind them. We are working to build a world-class service experience for our customers.

About You

You are a project manager who is driven to create. You appreciate quality products and quality supporting resources. You stay informed on new technologies and can learn them with ease. You love to shoot and produce professional and engaging video content. You love helping others understand complex concepts. You are a multitasker capable of analyzing, isolating, and resolving multiple complex issues. You manage your time effectively as you prioritize new tasks. You have excellent verbal and written communication skills that allow you tailor digital content to various audiences. You like a challenge and have your own ideas on how to best overcome them. You aren’t scared to make mistakes since you see them as an opportunity to learn and improve.

If this sounds like you, we hope you apply to become a Coastal Source Digital Content Creator.

Key Qualifications

  • Minimum 3 years’ experience in digital content creation (video production, e-learning content, social media, etc.)

  • Strong level of organization and project management

  • Strong attention to detail and personal standard of professionalism

  • Strong verbal and written communication skills

  • Excitement to develop new ideas into finished products

  • Able to easily adapt highly technical content into easy-to-understand bites for different customer types

  • Willing to contribute to a family-like team in a fast-paced, open-office environment

  • Able to independently multitask, organize and prioritize tasks

  • Adept at acquiring skills with an eagerness to learn and take on new challenges

  • Highly technical, with computer software and smartphone app being second nature

  • Proficient in Adobe Creative Suite (especially Premiere Pro & After Effects)

  • Experience in Articulate 360 & TalentLMS a plus

What You’ll Do

As a Coastal Source Digital Content Creator, you’ll be developing training collateral and video content for all our varied outdoor products, from high-performance outdoor speakers to rack amplifiers to landscape lighting fixtures to LEDs. You will work with various members of our close-knit team to turn hazy ideas into clear reality. You will work to improve our current processes and help us develop new ones. You will shoot, edit, produce and archive video for our brand, products and events. You will maintain and develop online training content for our Coastal Source University platform, educating our dealers on new products and best practices. You will work with our marketing team to optimize our social media presence. You will help to further develop and solidify the voice of Coastal Source.

APPLY NOW



CONSUMER PRODUCTS INDUSTRIAL DESIGNER

This position is located at the Coastal Source R&D Lab in Marathon, FL Coastal Source strives to create the most durable and high-performance outdoor living products on the market. We are proud of the products we have created and our team that stands behind them. We are working to build a world-class service experience for our customers. About You You can concisely articulate a concept with passion and excitement. You are analytical and artistic and have a knack for hardware, tools and machines. You are practical, yet creative. You have a meticulous attention to detail. You can leverage the combination of art, business, and engineering knowledge to develop concepts for manufactured items and then perform research to learn how people will use them, how we will market them, and what materials processes & techniques will make these products most functional. If this sounds like you, we hope you apply to become a Coastal Source Consumer Products Industrial Designer. Key Qualifications

  • Minimum 4 years’ experience in consumer products design
  • Willing to contribute to a family-like team in a fast-paced environment
  • Adept at acquiring skills with an eagerness to learn and take on new challenges
  • Computer and smartphone experience
  • Works well in a team collaborative setting; willing to step in to help others
  • Quick to take ownership & responsibility of each situation
  • Strong work ethic, productivity, and efficiency
Ideal Experience
  • A Bachelor’s degree in industrial design, architecture, or engineering
  • Knowledge of CAD software applications
  • Strong 3D modeling and printing skills
  • Proficiency in SolidWorks
  • Understanding of landscape plans
  • Experience in landscape lighting and audio component design and function
What You’ll Do
  • Develop and iterate designs through sketches, prototypes, renderings and communicating with manufacturers
  • Research the various ways a particular product might be used, and who will use it
  • Develop products from concept to factory production while keeping within budgets and timelines
  • Work with suitable manufacturing partners, sourcing components, and negotiating costs
  • Advocate for new products through the entire design and production process from early-stage concept to creation of samples and mass production
APPLY NOW